Instruction
Use only the authorized support and restart process
Do not press a factory-reset button, alter cabling, or open equipment unless specifically authorized.
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Demo mode
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Check an internet connection after an outage
0/8
Single choice
Required
Observed outage scope
Yes / no
Required
Is the authorized network equipment powered and visibly intact?
Checkbox
Required
The available provider or internal service status has been checked
Checkbox
Required
The documented authorized restart process has been completed
Yes / no
Required
Is internet access restored on an authorized test device?
Short text
Support or incident reference without credentials
Checkbox
Required
I have completed the first-level internet recovery check
Demo completed
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